We understand.
You’re not a global giant with endless teams to roll out digital change.
You’re leading a growing business – or part of a lean, ambitious team doing a lot with limited time and budget.
There’s pressure to “get on board with AI,” but it has to be practical. It has to be secure. And it has to make a real difference.
As a busy SME leader or part of a small in-house team, you’re juggling a lot – and the day-to-day often gets in the way of long-term goals. The exciting stuff? It feels out of reach right now.
That’s why our approach starts with your people. We work closely with you to build a tailored framework that helps both your business and your team get real, lasting value from Microsoft 365.
We take the time to understand your business and goals, then design a clear, tailored Copilot strategy that fits how you work. From setup to rollout, everything is aligned to maximise productivity and real-world impact.
We’ll audit your existing systems and advise on data security, permissions, and governance – ensuring Copilot integrates smoothly and safely with your current Microsoft 365 setup, with minimal disruption.
Our training is designed around real roles and real workflows – so every user, regardless of experience, learns how to use Copilot effectively, ask the right prompts, and get the most value in their day-to-day work.
Microsoft Copilot Studio is a versatile tool that helps businesses improve customer engagement and streamline internal processes. From handling routine enquiries to automating access to critical information, its adaptable AI features can support a wide range of business needs.
At Appetite for Business, we work with you to identify the use cases that will deliver the most value – helping your team access answers faster, reduce bottlenecks, and spend less time second-guessing.
Use AI-drive data to make decisions faster, generate instant reports, and identify trends across your business.
Copilot Agents can monitor leads, generate personalised replies, and respond to customer queries quickly and accurately.
Use AI to screen candidates, draft policies, and keep your team engaged with smart insights. Copilot Agents streamline onboarding and give employees quick answers to HR questions-anytime.
Boost service across your business with Copilot Agents that manage routine queries, track leads, retrieve key info, and deliver fast, tailored responses to both customers and staff.
AI Copilots support customer service by answering queries, creating tickets, and logging unresolved issues. They resolve routine problems and escalate the rest-freeing up your IT team to focus where it matters most.
Streamline forecasting, monitor budgets in real time, and connect financial data across platforms with Copilot Agents-so you can make smarter decisions, faster.
AI Copilots help teams navigate policies and regulations, reducing risk and improving compliance-ideal for regulated industries.
Use AI Copilots to translate key materials for global and diverse audiences, including:
Cyber threats are evolving—and now, attackers are using AI to strike faster and smarter. Staying ahead is harder than ever.
Microsoft Copilot for Security helps your team cut through noise, analyse massive volumes of data in real time, and respond to threats with speed and precision. It also ensures your security and compliance posture is ready for safe, responsible Copilot use.
Is your business ready to strengthen its defences?
Our Art of the Possible session brings Microsoft Copilot to life—showcasing real-world use cases that demonstrate how AI can boost efficiency, automate everyday tasks, and support smarter, faster decision-making across your business.
Ready to reimagine the way your team works?
✅ See how Copilot Agents can automate full workflows—not just tasks—freeing up time across your business
✅ Explore real-world examples of agents streamlining processes, surfacing insights, and improving efficiency
✅ Learn how to implement agents safely, with full control and visibility over how they operate
Let’s explore how Copilot Agents can support your team—so you’re not just working harder, but smarter.
Copilot Agents take Microsoft 365 Copilot even further—automating workflows, connecting data, and handling complex tasks behind the scenes.
Think of them as proactive digital teammates, freeing your people to focus on the work that really moves the needle.
✅ Readiness (Week1)
✅ Introduction (Week 1)
✅ Prepare (Week 2-3)
✅ Educate (Week 4-5)
✅ Delivery (Week 5-6)
✅ Adoption (Week 6-7)
✅ Monitoring and Optimisation Support (Week 8 – Onwards)
It varies dependant upon the size of your business and your specific requirements. Typically a few days to a few weeks.
Microsoft Copilot is designed with robust data privacy and security measures in place. It adheres to Microsoft’s stringent privacy standards, ensuring that your data is protected and used responsibly. Copilot also includes features to help you manage compliance and data protection requirements.
Of course, we typically work collaboratively with you to understand your unique requirements and tailor our solutions to meet you needs.
We can offer ongoing support to ensure your AI solutions continue to perform optimally.
Previously called Power Virtual Agents
Microsoft Copilot Studio helps you create your own AI assistant—without needing to be a tech expert.
These smart assistants (called “copilots”) can chat with people, answer questions, and help with everyday tasks. You can use them to support customers, save time on repetitive jobs, or make your team’s work easier.
✅ Easy to set up – no coding needed
✅ Works with Microsoft tools like Outlook, Teams, SharePoint, and more
✅ Connects to other platforms too, like Salesforce and Google Sheets
✅ Built-in insights to help you see how it’s working
It’s a simple way to get things done faster and free up your team for what matters most.
As part of our engagement we carry out a security readiness assessment to ensure that you data is protected from unaothorised access and breaches. We prioritize data security and comply with all relevant regulations.
Copilot only accesses data that is secure within your environment, meaning that no data will be used to retrain and therefore become public. But like with any AI tool its important that your internal data is secured correctly.
Appetite for Business have a team of professional friendly people with the understanding and awareness of how to deliver AI into your business safely and successfully.
Implementing Microsoft Copilot Studio can take from a few days to a few weeks, depending on the complexity and specific requirements of your project. The process involves four key stages:
Overall, the timeline is flexible to accommodate different project complexities and needs.
Microsoft Copilot Studio can connect to a wide range of services and applications through Power Platform connectors. It supports integration with various Microsoft services, including Office 365, SharePoint, Dynamics 365, and Microsoft Dataverse. It can also connect to third party applications e.g. Salesforce, Google Sheets, and many others. The list of connectors is continually expanding as Microsoft updates and adds new connectors to accommodate diverse integration needs. Copilot Studio can also connect to custom APIs and web services.
Microsoft Copilot Studio is free when used within Microsoft Teams. For external deployments on platforms such as websites, intranets, or SharePoint, the cost is £164.40 per month for 25,000 messages, which equates to approximately £0.0066 per message.
