VisitAberdeenshire.
Transformed digital workflows for 30+ teams with efficient Microsoft 365 and Power Platform solutions.

Improved

collaboration & productivity

Enhanced

knowledge sharing

Streamlined

information sharing

“From the initial discovery audit with Andy through to the delivery of the project with Betsy, the Appetite team supported and guided us through the entire process. Betsy was able to see the bigger picture and understand our project objectives by becoming an integrated part of the VisitAberdeenshire team. She communicated regularly with the teams and explained processes in practical terms allowing for project milestones to be met. Thank you to Appetite for creating an user friendly, interactive and collaborative intranet and file storage system which has enhanced our day-to-day work.”
HR & Business Services Manager

The Client

VisitAberdeenshire is the lead tourism agency for Aberdeen and Aberdeenshire. It promotes fantastic visitor experiences in North-east Scotland to targeted audiences in the UK and overseas. It also works to develop the visitor economy through initiatives that help tourism businesses to understand and meet demand from an ever-changing market. Through this it strengthens the region’s position as a world-class tourism destination.

Challenges

VisitAberdeenshire faced connectivity challenges before engaging with AFB. Initially, it was using a fixed server that was approaching the end of its five-year warranty. While it could have continued with the same setup, it recognised the need for a more advanced and collaborative approach to support its business needs. With the rise of hybrid working and remote work, existing VPN links and server setup were posing challenges for seamless remote connectivity. VisitAberdeenshire needed a solution that allowed teams to work together more effectively and collaboratively.

  • The fixed server they were using was reaching the end of its warranty period, prompting the need for an upgrade.
  • The VPN links were causing problems for the staff when working remotely, leading to potential disruptions in accessing the server and data.
  • The existing setup impacted collaboration among teams, as only one person could work on a file at a time, causing inefficiencies.
  • Transitioning to SharePoint represented a significant change for most employees, requiring effective change management.
  • The on-site server restricted remote access to files, posing challenges during remote work or off-site engagements.

What Appetite for Business did

To address the issues highlighted, AFB implemented Microsoft SharePoint, providing a more efficient and collaborative platform for remote work and information sharing. The goal was to enable seamless collaboration among teams, improve accessibility of files remotely, and create a visually appealing and user-friendly intranet site.

  • VisitAberdeenshire migrated from the traditional file server to SharePoint, providing a cloud-based platform for remote access and collaboration.
  • SharePoint allowed employees to work remotely without the need for VPN links, solving connectivity issues that could potentially impact on productivity.
  • SharePoint enabled simultaneous editing of documents improving team collaboration.
  • The intranet site served as a focal point for the company’s resources, streamlining information sharing, and making it easier for employees to find and access relevant content.
  • SharePoint’s flexibility allowed the company to create a vibrant and informative intranet site with company documents, news, event updates and links to relevant third-party sites.

Client Outcomes

After a year of using SharePoint, VisitAberdeenshire successfully achieved its initial goals and experienced additional benefits. It found the system to be more powerful and versatile than anticipated, leading to new opportunities for improvement.

  • SharePoint enhanced collaboration, information sharing, and streamlined business processes.
  • SharePoint’s real-time editing capabilities allowed multiple team members to work on the same document simultaneously, leading to enhanced collaboration and increased productivity.
  • The intranet site served as a centralised hub for resources, event updates, and news, making it easier for employees to access information and fostering better communication across teams.
  • SharePoint simplified certain business processes by providing direct links to third-party sites within the intranet, to improve the user experience.
  • Over time, the team realised the vast potential of SharePoint, leading to the exploration of additional integrations, and possibilities for further development.

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