Energy Services Provider

Transforming Competency Management: Enhancing Safety & Efficiency, and Sustainability.

Overview

Customer

About

With over 30 years of experience, this provider is a trusted partner in the offshore and marine sectors, providing lifting, pulling, and deploying solutions.

Sector

Engineering Services

Org. Size

168

Service

Technology Consulting & Delivery

Key Goals

Advancing toward sustainability goals

Streamlined processes and systems

Bespoke CMS system created

Challenges

A company operating in a highly regulated industry was struggling with an outdated, paper-based competency management system. The system was not only cumbersome and inefficient but also posed significant challenges in terms of accessibility and data loss. Employees had to maintain physical folders containing important documents, which were prone to getting lost or damaged, especially in the workshop environment. The offshore team also faced difficulties in carrying their folders due to space constraints.

Moreover, the process was highly administrative and time-consuming. Employees had to print documents, punch holes in them, and then manually update another system with the same information. The lack of a digital system also meant that HR managers and assessors couldn’t view individual employee data at any point without requesting a copy of the folder. They also recognised the environmental impact of such paper-heavy processes and was committed to achieving sustainability goals by transitioning to more eco-friendly systems.

The paper-based system was not only inefficient but also difficult to access, especially for the offshore team.
Physical folders containing important documents were prone to getting lost or damaged, leading to loss of critical information.
The process was highly administrative and time-consuming, requiring employees to manually update another system with the
same information.
HR managers and assessors couldn’t view individual employee data at any point without requesting a copy of the folder, leading to delays in decision-making and potential gaps in competency management.
The paper-based system made it difficult to provide an audit trail to clients, potentially impacting the company’s reputation and business.

Solutions

This provider partnered with Appetite to address the challenges of their paper-based competency management system. We custom-built a digital competency management system using SharePoint and PowerApps to streamline competency processes and improve overall efficiency. The system allows employees to submit evidence, enables assessors to review and assess competencies, and provides real-time visibility for HR managers. The tailored solution ensures seamless tracking of competencies, enhancing safety, compliance, and operational effectiveness.

We developed a bespoke digital system aligned with their unique requirements, avoiding the limitations of off-the-shelf options.
Employees can now submit evidence digitally, eliminating the need for cumbersome paper-based processes and improving data accessibility.
The system sends automated email notifications to employees and assessors for pending assessments and expiring competencies, enhancing accountability and compliance.
HR managers can generate insightful reports on competency status, identifying gaps and performance trends, improving decision-making and resource allocation.
The system integrates with their Active Directory, simplifying user management and maintaining data accuracy.

Outcomes

The collaboration with Appetite yielded significant positive outcomes. The digital competency management system empowered the workforce, reduced administrative burden, and enhanced safety and compliance measures. The system’s real-time visibility provided valuable insights, enabling data-driven decision-making and contributing to a more competitive and sustainable business model.

The digital system significantly reduced the time and effort required to manage competencies, saving employees, assessors, and HR managers valuable time.
Real-time tracking of competencies improved safety by ensuring employees were fully competent and compliant with industry regulations, reducing potential risks and incidents.
The user-friendly interface and simplified competency management process received positive feedback from employees, fostering a sense of ownership and engagement.
Access to comprehensive reports and analytics enabled data-driven decision-making, helping them identify areas for improvement and optimise competency development.
By transitioning from paper-based to digital processes, this business contributed to its sustainability goals, reducing paper consumption and promoting eco-friendly practices.

Who We Help?

Whatever, your situation we can help you to de-risk and accelerate your M365 adoption.  

For Owners

Small team? At capacity? Don’t know where to start? Work with us and always be in the know with data at your fingertips. Save yourselves the stress so you can digitally transform your organisation and processes. Hold on to and develop talent. Identify areas for more efficiency. Stay secure and compliant and move the business forward.

For IT

Juggling with strategy and small in-house team? With a specialist partner like us we can help simplify management, achieve compliance and guide you on best practice governance and strategy, keeping data secure whilst giving people access to the insights they need.

For Finance

Overseeing a global business? Let us help you go from data to insight to action. Free up cash flow by identifying efficiencies, removing legacy systems and removing bottlenecks. Increasing real time visibility, measuring metrics, mitigating risk and achieving better compliance and transparency.

For HR

Worrying about upskilling or reskilling your talent pipeline to meet changing technology needs and digital skills shortage? Let us help you to boost productivity, knowledge sharing and wellbeing in remote workers. Deliver a best-in-class employee experience from onboarding to offboarding. Provide better access to employee voices to guide, transform and evolve.

Sectors We Have Worked In

With experience and clients across a wide range of sectors and industries, we understand the challenges you face.

Energy/Renewables 

We have core domain experience in this area, providing solutions that have transformed the way our customers manage their businesses and use their data to extract maximum value. 

Construction 

We know how important it is to support construction companies who want to rapidly digitize their processes to support off site workers and remove manual processes, avoid delays, and drive project efficiencies. 

Professional Services 

We have been trusted by customers to streamline and secure operations and develop bespoke responsive apps within Microsoft 365 to increase productivity and deliver differentiating services.

Transport & Travel 

We understand the pressure to streamline operations, reduce costs and increase efficiency. Appetite provide M365 development and support services to improve efficiency and QHSE audit and compliance.

Pharmaceutical 

From regularly working with pharma organisations, we understand the challenges to support collaboration, productivity, and paper lite initiatives to streamline processes, increase visibility and comply with regulations. 

Public Sector  

We are on the UK Government G-Cloud framework. We can support you with process transformation, employee engagement and digital working practices with a variety of solutions.  

Healthcare 

From advisory and best practice around large digital transformation programmes to out of the box and bespoke digital solutions we can help you adopt modern working practices. 

Not for Profit 

Every penny counts.  So, we help you do more with less, from licensing to better information access, tracking data for metrics and creation of dashboards all to ensure regulatory compliance.