Microsoft 365 Support

High-quality user support boosts performance. Delivering top results is challenging if users can't fully leverage technology investments.

What Is The Support Service?​​

It’s not enough to implement well-thought-out Microsoft 365 solutions.

Having a knowledgeable Support service on hand when things do not go to plan, providing assurance of industry-leading support, and delivering against business goals is a must.

Alongside our range of professional services, our support & evolve service continues to help you maximise your investment in Microsoft 365. The “manage” part is what you might expect, including user support, maintenance, and break/fix activities. However, the “evolve” part focuses on continuously driving value using a proactive approach.

By integrating innovation and strategic guidance to enhance your Microsoft 365 experience we help you drive business growth and market advantage in everything you do.

How We Work With You

Our proactive partnership extends beyond simply “keeping the lights on”. Traditional managed service providers focus on a small part of the product lifecycle. Our service provides access to the thinking of a broad team beyond that of a support technician. Advisory, developers, and end-user adoption consultants who all have a product focus on the entire Microsoft 365 lifecycle. We help you reduce costs and optimise operations so you can make the best use of your budget.

One SME customer achieved a 16% cost saving, simply by talking to us about their licensing.

Key Benefits

Expertise

Expert professional product and technical advice allows you to focus on your core business.

Fast Proactive Response

Service levels are carefully managed ensuring customer support is second to none.

UK Based

Our support team is entirely UK based, ensuring localised expertise and immediate assistance.

Evolves As Your Business Grows

Strategic support proving value to enhance your growth.

Data Protection Compliance

We are fully compliant with UK and EU data protection laws.

Best In Class Tools

We use best in class tools for all your reporting and ticketing needs.

Leverage Automation, AI, & Analytics

We use insights, AI to reduce risk, optimise costs and deliver to business outcomes.

Cyber Essentials Plus

We are Cyber Essentials Plus certified, demonstrating our commitment to advanced cybersecurity measures.

With an 87 Net Promoter Score, we provide world-class support.

I’m confident to know that someone is always on hand, with some companies you don’t know what or who you will get. Appetite for Business thinks like us & our end users and put themselves firmly in our shoes. They are really a great team.

CalMac

Support That Meets Your Needs

Technology change is continual, and we understand the importance of not just maintaining, but actively improving and adapting your Microsoft 365 tools to meet emerging challenges and opportunities.

If you like the idea of working with us, get in touch and we can develop a plan that suits you.

FAQ

A detailed answer to provide information about your business, build trust with potential clients, and help convince the visitor that you are a good fit for them.
A detailed answer to provide information about your business, build trust with potential clients, and help convince the visitor that you are a good fit for them.
A detailed answer to provide information about your business, build trust with potential clients, and help convince the visitor that you are a good fit for them.
A detailed answer to provide information about your business, build trust with potential clients, and help convince the visitor that you are a good fit for them.
A detailed answer to provide information about your business, build trust with potential clients, and help convince the visitor that you are a good fit for them.
A detailed answer to provide information about your business, build trust with potential clients, and help convince the visitor that you are a good fit for them.
A detailed answer to provide information about your business, build trust with potential clients, and help convince the visitor that you are a good fit for them.
A detailed answer to provide information about your business, build trust with potential clients, and help convince the visitor that you are a good fit for them.

View Other Services

Discover our range of Microsoft services. Customised, comprehensive, and customer-centric.

Strategy

Crafting future-focused Microsoft strategies that align with your business goals for sustainable growth and innovation.

Skills

Empowering your team with the knowledge and skills to harness the full potential of Microsoft technologies.

Software

Transforming your operations with customised Microsoft solutions, designed to elevate your business efficiency.

Security

Safeguarding your digital assets with comprehensive Microsoft security solutions, tailored to your unique business needs.