Roemex.
75% reduction in admin effort and 100% staff satisfaction with a modern automated lab project system.

Bespoke

application built

Process

acceleration

Enhanced

data analysis capabilities

"We hired Appetite as we were concerned about security and way our site had been set up. In addition, we wanted to take our business to the next level and go paperless by implementing digital workflow. Appetite were friendly, professional, easy to deal with, very responsive, helpful and extremely customer focused. They also provided additional value on several occasions out with their scope. Their product knowledge of SharePoint is excellent. The project was delivered on time. It has had impact with continuous results such as significant cost savings and increased efficiency (75% admin reduction). 100% staff are happier with the system and have more time to do their jobs." We are absolutely delighted with what Appetite have helped us to deliver. The development, implementation and adoption of our new platform has been incredibly successful. They have delivered a modern, intuitive content and document management system. Any customers would be mad not to hire them!
Finance, HR and Systems Manager.

The Client

Roemex Ltd was founded in 1984 and supplies bespoke chemicals to the oil and gas and renewable energy industries worldwide. They specialise in production, drilling, completion, and hydrotest chemicals and have offices in Portlethen, United Arab Emirates, and Malaysia.

Challenges

Roemex faced challenges in managing complex lab projects that involved multiple manual processes, making it difficult for teams to scope projects and track performance. They wanted a more sophisticated solution to gain a detailed overview of product development.

  • Lack of automation in project planning, time tracking,
    budgeting, and agile task management.
  • Inability to generate detailed work scopes.
  • Difficulty in factoring ongoing changes to scope, costs,
    products, and project-related elements.
  • Lack of a clear view of time spent and required for each
    project stage.
  • Limited data capture to facilitate analysis of progress and
    performance of lab development.

What Appetite for Business did

Roemex approached Appetite to model a solution using Microsoft 365 services. Following a design thinking workshop, we proposed establishing an automated system using SharePoint and Power Platform services.

  • A Power Apps application for the submission of lab
    projects, allowing users to enter detailed information and
    lab technicians to log hours and take photos.
  • Automated workflows built with Power Automate to
    streamline the approval process and keep users informed of
    project progress.
  • Power BI dashboards to visualise project performance
    data and provide statistics on pending, rejected, and active
    projects, allowing for analysis of sales and project feedback.

Client Outcomes

Roemex successfully implemented a fully automated lab project tracking and reporting system using SharePoint and Power Platform services, resulting in the following benefits:

  • Improved scoping practices for sales and lab teams, preventing delays and mistakes, and
    ensuring customer satisfaction and productivity.
  • Accelerated processes, including approvals, feedback, and updates on projects, with clear
    communication and minimised human errors.
  • Effective data dashboards for technicians and senior management, allowing for accurate
    performance assessment and better decision-making for future lab projects.

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