NHS Grampian
Delivered expert Microsoft 365 guidance and SharePoint planning ahead of a large-scale implementation – completed faster and under budget.

Upskilled

in-house team

Long-Term

efficiences unlocked

Improved

employee experience

What became immediately apparent was that Appetite immediately understood our requirements early on and had the expertise and knowledge we needed to tap into. They provided that sounding board, calm assurance best practice advice that gave us confidence to ask for what we needed rather than what was being provided. We really appreciated their efforts to support us and own and resolve our challenges.
General Manager

The Client

NHS Grampian is a UK NHS Foundation Trust providing healthcare services for people in Grampian and surrounding counties.

Challenges

NHS Grampian underwent a digital transformation initiative in collaboration with Microsoft and another partner to improve collaboration for their user base and put patient care back at the heart of the trust. However, this large-scale implementation had a short timeline, and the eHealth team required a trusted partner to help sense-check the proposed implementation approach.

  • Short timeline for the large-scale implementation.
  • An estimated 18 TB of data to be moved.
  • Need for a trusted partner to help sense check.
  • Not one size fits all across all the trusts.
  • Challenges of operating against the backdrop of COVID and an
    already stretched workforce.

What Appetite for Business did

Our team partnered with stakeholders to use a structured methodology and deliver a consultative package of work. We helped them map out the next stages and benefits of our approach, advised on risks and considerations, and provided an Information Architecture document, SharePoint migration best practices, and an Implementation support plan. These documents were crucial in obtaining board-level buy-in for the project.

 

Client Outcomes

The consultancy assignment was a resounding success and was completed sooner than expected, as well as under budget. The result was met with enthusiastic praise and assurance that what they had was the guidance and support to allow them a more suitable way of working for NSHG and ensuring a futureproofed scalable solution.

  • Guidance and support provided to unlock long-term cost efficiencies.
  • More informed data-driven decisions.
  • Embracing a digital-first culture and mindset with improved employee experience.
  • In-house team upskilled with appropriate knowledge to make ongoing decisions.

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