digital confidence
training programme
ongoing support
Langstane Housing Association faced significant operational inefficiencies, lacking the requisite digital skills to effectively utilise Microsoft 365.
This hindered their capacity to collaborate and communicate both internally and externally.
As they were transitioning from Office 2021 to M365, they were looking for a partner to upskill their team of 80 and refine best practices whilst creating a consistent approach from employees on how they collaborate.
Appetite intervened with an 8-week comprehensive training program on Microsoft 365 applications.
The tailor-made program aimed to empower LHA employees to become proficient in the plat- form, thereby improving operational efficiencies. Appetite’s approach ensures that training is delivered with maximum effect and minimal disruption to business activities with ongoing support.
Critical to the program’s success, Appetite focused on the “why” behind the change, ensuring employees understood the benefits and reasons for adapting new technologies. The training incorporated familiar business processes to engage teams, streamline the learning curve, and minimise complexity. Additionally, Appetite’s strategy centred on the existing productivity tools in use at LHA, making for a seamless integration into their day-to-day roles, thus maximising the full educational and operational benefits.
Post-training, LHA has elevated its Microsoft 365 skills dramatically. This newfound proficiency has led to a streamlined workflow, reduced operational costs, and enhanced team collaboration.
Whatever, your situation we can help you to de-risk and accelerate your M365 adoption.
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