Environmental Services Company
Future-Proofing HSE Practices: Digitally Transforming a Leading Environmental Services Company

Accessible

automated reporting

12 days

lead time

2

applications built

“We started working with Appetite back in 2021 for restructuring our Classic SharePoint environment, moving to the Modern Workplace. They ran workshops with the various business units ahead of the changes, and the feedback from the folks who attended them was exceptionally positive. As the work was completed, training sessions were run by Appetite to ensure the users got the most out of the new environment. We’ve continued to work with them, looking and new and emerging technologies, and how they could benefit the business. Appetite are a very important resource for us, both in terms of support and development. We look forward to working with them well into the future.”
CIO Leading Environmental Services Company

The Client

A leading carbon management company developing carbon reduction and removal solutions. They create net zero infrastructures and direct air capture technologies.

Challenges

With a growing number of employees working across multiple high-risk sites, the management team aimed at enhancing their health and safety (HSE) practices by improving their response time to on-site accidents/incidents.

The organisation needed a solution that would instantly notify the right employee, via text or email, with a detailed HSE report. According to the project type and accident/incident severity, the reports would be shared with the relevant HSE decision-maker to enable swift action.

Although the company was capturing health and safety data through Microsoft Forms and accessing it via a SharePoint site, the system had its limitations.

Initially looking at Power Automate for automating their accident/incident reporting, the organisation turned to Appetite for Business for a bespoke and future-proof solution:
• Key decision-makers and managers weren’t receiving critical HSE reports promptly.
• Initial data capture often resulted in incomplete reports.
• Reports could only be submitted through a PC in online conditions, without visual imagery demonstrating the extent of the accident/incident

What Appetite for Business did

We recommended tackling the project in two phases, identifying a mix of technologies from the Microsoft Power Platform that aligned with the organisation’s digital roadmap.

Phase 1

  • Ensured on-site users were compiling detailed HSE reports that were automatically emailed to the right decision-makers.
  • Adjusted fields in the Microsoft Form, created in-house, to allow users to collect accurate information while still being stored in SharePoint.
  • Created an automated workflow with Power Automate to forward reports without manual intervention.

Phase 2

  • Developed two applications using Power Apps that allowed users to seamlessly complete and submit their HSE reports on a PC, tablet, or mobile phone in both online and offline environments.
  • Improved the Power Automate workflow to send automated text messages to relevant managers.
  • Generated QR codes to enable users to quickly access reporting from any device.

Client Outcomes

The organisation significantly improved its HSE practices by adopting Power Apps, Power Automate, and SharePoint to revamp and automate its incident/accident reporting, aligning with its tech roadmap and future-proofing its processes. Appetite provided a tailored, scalable solution that was built and ready-to-use in just 12 days, greatly enhancing response time.

  • By receiving text messages and emails immediately after submission, decision makers can now take swift action.
  • Workers can report incidents from multiple devices in seconds, whether on-site or off-site, with or without an internet connection.
  • Collected data facilitates improved HSE decision-making.
  • Acting as a single data hub, all reported events are available within SharePoint, aiding overall accident/incident investigation and preparing for change.
  • By leveraging a modern digital intelligent workplace, the organisation has ensured that its HSE reporting is not only efficient but also ready to adapt and scale with future needs.

Want to get similar results?

Who We Help?

Whatever, your situation we can help you to de-risk and accelerate your M365 adoption.  

For Owners

Small team? At capacity? Don’t know where to start? Work with us and always be in the know with data at your fingertips. Save yourselves the stress so you can digitally transform your organisation and processes. Hold on to and develop talent. Identify areas for more efficiency. Stay secure and compliant and move the business forward.

For IT

Juggling with strategy and small in-house team? With a specialist partner like us we can help simplify management, achieve compliance and guide you on best practice governance and strategy, keeping data secure whilst giving people access to the insights they need.

For Finance

Overseeing a global business? Let us help you go from data to insight to action. Free up cash flow by identifying efficiencies, removing legacy systems and removing bottlenecks. Increasing real time visibility, measuring metrics, mitigating risk and achieving better compliance and transparency.

For HR

Worrying about upskilling or reskilling your talent pipeline to meet changing technology needs and digital skills shortage? Let us help you to boost productivity, knowledge sharing and wellbeing in remote workers. Deliver a best-in-class employee experience from onboarding to offboarding. Provide better access to employee voices to guide, transform and evolve.

Our Services

Discover our range of Microsoft services. Customised, comprehensive and client-centric.

Strategy

Plan a Microsoft 365 strategy that lays the foundation for future growth, innovation and success.

Skills

Educate and empower your workforce with the skills to harness the full potential of Microsoft technologies.

Software

Customised Microsoft solutions designed to improve collaboration, automation and optimise efficiency.

Security

Safeguard your data with 24/7 monitoring and proactive protection that helps you sleep at night.

Support

Receive unparalleled assistance and expert guidance that keeps your Microsoft ecosystem running smoothly.

FREE ASSESSMENT

Is your business ready for AI?

Take our 3-minute scorecard to uncover gaps in security, data organisation, and team skills that could be holding you back from Copilot.

No spam. Just your personalised readiness report.