Adaptive Surveys - Appetite for Business: Microsoft 365 & Sharepoint Consultants

A 28% uplift in Microsoft 365 Secure Score, delivering stronger protection, clarity and confidence for a growing survey business.

0%

unresolved priority 1 incidents, with all high-severity alerts investigated and contained

64%

reduction in low and medium-severity security alerts following Security policy optimisation

100%

remediation of critical external vulnerabilities identified via continuous exposure monitoring

“Appetite for Business brought the strategy, structure, maturity and proactive security approach we’d been missing. The oversight, hardening and ongoing guidance give us total confidence. For the first time, we genuinely feel protected - with a partner who cares about our business as much as we do."

Jamie Watt, Founder, Adaptive Surveys

The Client

Adaptive Surveys specialises in high-precision land and building surveys for clients in sectors such as construction, energy, infrastructure, utilities, and architecture. As a business they have grown significantly. Their systems were evolving quickly, but the support behind them wasn’t keeping pace. With major upgrades ahead, the team felt increasing pressure and uncertainty – particularly around what might be missed. They didn’t just need better tools. They needed reassurance, clarity, and a trusted partner to shoulder the load.

Challenges

Adaptive’s systems were evolving quickly, but the support behind them wasn’t keeping pace. With major upgrades ahead, the team felt increasing pressure and uncertainty – particularly around what might be missed. They didn’t just need better tools. They needed reassurance, clarity, and a trusted partner to shoulder the load.

Key challenges included:

Limited strategic guidance
Support was reactive, with little oversight through upcoming infrastructure changes
A fragmented security stack
Multiple overlapping tools created gaps, duplication and unnecessary complexity
Inconsistent hardening and governance
Security controls varied across devices, with limited visibility of risk
Required a partner who could provide mature, proactive security, not just firefighting.

Adaptive required a partner who could:

Deliver a SOC-led, enterprise-grade security service
Harden endpoints and strengthen baseline protection
Consolidate tools to reduce risk and complexity
Provide 24/7 monitoring and rapid response
Support the business through its wider technology roadmap

Recognising Appetite’s reputation in Microsoft security and SOC services, Adaptive approached the team for a more aligned, future-ready partnership.

What Appetite for Business did

Appetite guided Adaptive through a structured, confidence-building onboarding process. Rather than overwhelming the team with change, the focus was on clarity, control and consistency. The SOC didn’t just harden systems – it reduced noise, restored predictability and supported the internal team at every stage.

To create a unified security foundation, Appetite:

Consolidated legacy security tools
Deployed a consistent Microsoft security framework
Applied proactive hardening across all devices
Enhanced Monitoring & Ransomware Resilience

Throughout the transition, continuous SOC coverage was maintained, ensuring protection remained intact while minimising disruption.

Client Outcomes

A stronger, unified security posture – Every device now follows the same hardened standard, giving the business peace of mind that nothing has slipped through the cracks.
Lower complexity and smoother operations — By consolidating tools, the team no longer need to juggle conflicting dashboards or spend
time firefighting. Operations feel calmer, clearer, and more manageable.
Protected operations and reputation
Far stronger ransomware protection
Rapid detection and rollback capabilities mean the business can recover quickly from
threats reducing anxiety.
Issues are addressed before they become problems
Complete visibility and faster response times
Appetite’s SOC now sees everything, so the internal team no longer have to worry about what they can’t see

“With Appetite as our SOC and Microsoft security partner, Adaptive now benefit from a simplified, fully integrated security ecosystem. You know a good partner when you see it and appetite for Business have that expertise. really liked that Appetite were business led and we have moved from reactive to proactive. They took time to ensure our environment is more resilient, more consistent, which lets my team focus on their day-to-day responsibilities. I enjoy working with a partner who actively strengthens our environment, offers guidance before problems arise and acts fast if something needs attention. I’d highly recommend them. – Jamie Watt, Founder, Adaptive Surveys

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Who We Help?

Whatever, your situation we can help you to de-risk and accelerate your M365 adoption.  

For Owners

Small team? At capacity? Don’t know where to start? Work with us and always be in the know with data at your fingertips. Save yourselves the stress so you can digitally transform your organisation and processes. Hold on to and develop talent. Identify areas for more efficiency. Stay secure and compliant and move the business forward.

For IT

Juggling with strategy and small in-house team? With a specialist partner like us we can help simplify management, achieve compliance and guide you on best practice governance and strategy, keeping data secure whilst giving people access to the insights they need.

For Finance

Overseeing a global business? Let us help you go from data to insight to action. Free up cash flow by identifying efficiencies, removing legacy systems and removing bottlenecks. Increasing real time visibility, measuring metrics, mitigating risk and achieving better compliance and transparency.

For HR

Worrying about upskilling or reskilling your talent pipeline to meet changing technology needs and digital skills shortage? Let us help you to boost productivity, knowledge sharing and wellbeing in remote workers. Deliver a best-in-class employee experience from onboarding to offboarding. Provide better access to employee voices to guide, transform and evolve.