As a result of the successful implementation of the solutions provided by Appetite, the transport company has significantly improved their CMS and document management processes. This has resulted in a more efficient and streamlined approach, providing employees with seamless access to documentation required to ensure the smooth operation of the business.

• Employees can now easily and quickly search for and access information and documents in both online and offline environments, allowing them to work more efficiently.
• Automation of document approval processes has significantly reduced the time required for this task, freeing up employees to focus on other important areas of the business.
• The implementation of structured data entry processes has reduced the risk of human error in submitting document change requests, ensuring greater accuracy and efficiency.
• The H&S team is now able to take proactive and immediate actions when documents need to be updated, ensuring that the business remains compliant and operating safely.
• H&S staff can now search for and find the right documents seamlessly, making audits more accurate and efficient.

In addition to the direct benefits, the changes implemented by Appetite also produced a number of sustainability outcomes:

• By optimising the CMS and digitalising the document management process, the need for paper copies of documents has significantly decreased. Reducing environmental impact and the company’s operational costs.
• The streamlined and automated systems reduce the need for energy-consuming hardware such as printers and servers.
• Through remote access, the company has the potential to lower its overall energy footprint by enabling flexible work options.