Our Services

Your team has the tools. They need the strategy.

We help you implement AI safely, tighten security, and get your people using Microsoft 365.

Built for businesses like yours

Business Owners & MDs

You know Microsoft 365 could do more, but you’re not sure what’s possible or where to start. You need a partner who speaks business, not just tech.

Operations & IT Managers

You’re managing the tenant, fielding requests, and trying to keep things secure. You need expertise to back you up, not another vendor to manage.

HR & L&D Leaders

You’ve rolled out tools but adoption is low. People are frustrated. You need training that sticks and support that lasts.
How We Work

An extension of your team, not a project vendor.

We don’t parachute in, run a project, and disappear. We embed with your team, learn how you work, and stay involved as your needs evolve. Think of us as your Microsoft 365 department without the headcount.
Direct access to consultants who know your business
Advisory-led, not just reactive support
Long-term partnership, not one-off projects
12 years as a Microsoft Partner

Strategy. Adoption. Governance. Execution.

S

Strategy

Know why you want AI and what success looks like.
A

Adoption

Get your people confident with the tools they have.
G

Governance

Make sure AI can be used safely before you turn it on.
E

Execution

Build systems that work reliably, every day.
S
Strategy

Build your Microsoft 365 and AI strategy

We help you define what you want from M365 and AI, where the biggest opportunities are, and what order to tackle them in

A
Adoption

Get your people confident with Microsoft 365

We help your team build the skills they need to use M365 tools properly, with training designed around how they work day to day.

£5M
Productivity savings. One client.
Our digital skills programmes don’t just tick boxes. They free up real time across real teams.
G
Governance

Get your data and permissions in order

We help you understand who has access to what, where the gaps are, and what needs to change before you can safely turn on AI tools like Copilot.

E
Execution

Sort out your M365 environment

We help you untangle SharePoint, consolidate Teams, and get your M365 setup working the way it should so your team can find what they need and your systems can scale.

From the initial discovery audit through to the delivery of the project, the Appetite team supported and guided us through the entire process. They were able to see the bigger picture and understand our project objectives by becoming an integrated part of the VisitAberdeenshire team.

Fiona Douglas, HR & Business Services Manager, VisitAberdeenshire.

 

How we're different

AFB Managed Services DIY
Strategic guidance Varies
Microsoft 365 specialists
Accredited training Self-serve
Embedded partnership N/A
AI readiness focus
Hardware, servers and PC support
Non-Microsoft platforms
Microsoft 365 cloud support
Security
Licensing Self-serve

Not sure where to start?

Take our free AI Readiness Scorecard. Five minutes, twelve questions, and you’ll know exactly where to focus first.
FREE ASSESSMENT

Is your business ready for AI?

Take our 3-minute scorecard to uncover gaps in security, data organisation, and team skills that could be holding you back from Copilot.

No spam. Just your personalised readiness report.