We get it.
You’re not a big corporation with teams of people driving change. You’re part of a growing business, doing more with less.
The pressure to adopt AI is real – but it needs to be safe, practical, and deliver real value.
As a busy SME or part of a small, hands-on team, you’ve got a lot on your plate. The day-to-day keeps things moving—but it can also hold back the bigger picture. The exciting stuff? It often gets pushed aside.
That’s why we start with your people. We’ll work with you to shape a Microsoft 365 framework that fits your business, supports your team, and delivers long-term value you can build on.
We get to know your business and goals, then build a Copilot strategy that fits how you work. From setup to rollout, it’s all designed to boost productivity and deliver real results.
We’ll review your systems and provide clear guidance on security, access, and governance—so Copilot fits seamlessly into your Microsoft 365 setup with minimal disruption.
Our training is built around real roles and daily tasks—so every user, no matter their experience, can use Copilot confidently, prompt effectively, and get real value from it.
Microsoft Copilot Studio helps businesses boost customer engagement and simplify internal processes. From answering routine questions to automating access to key information, its flexible AI tools can support a wide range of needs.
At Appetite for Business, we help you uncover high-value use cases—so your team can get answers faster, cut out delays, and focus on what matters most.
Make decisions faster, generate instant reports, and identify trends across your business with AI.
Copilot Agents can monitor leads, generate personalised replies, and respond to customer queries quickly and accurately.
Streamline recruitment with AI-powered candidate screening, draft policies, and improve employee engagement with automated insights and more.
Boost service across your business with Copilot Agents that manage routine queries, track leads, retrieve key info, and deliver fast, tailored responses to both customers and staff.
AI Copilots handle customer enquiries, automate ticketing, and flag unresolved issues for follow-up. They can troubleshoot common problems and escalate complex ones—freeing up your IT team to focus on what really matters.
Streamline forecasting, monitor budgets in real time, and connect financial data across platforms with Copilot Agents-so you can make smarter decisions, faster.
AI Copilots help teams navigate policies and regulations, reducing risk and improving compliance-ideal for regulated industries.
AI Copilots can translate key content for global and diverse teams—everything from websites and marketing materials to support content, onboarding guides, and legal documents. It’s a smarter way to communicate clearly and reduce compliance risks.
Understand Use Cases – What is Copilot and what can it be used for? Licensing – do you have the right Microsoft 365 licences in place? Tech & Security – Ensure your data is protected and your environment is AI-ready User Change & Readiness – Assess if your people are prepared to adopt and embrace Copilot
Book your Readiness Assessment today and take the first step towards AI.
Cyber threats are advancing—and AI is giving attackers the edge. Responding quickly and staying protected is becoming more complex by the day.
Microsoft Copilot for Security empowers your team to sift through vast amounts of data in real time, detect threats faster, and act with precision. It also ensures your environment is secure and compliant, laying the foundation for safe, effective Copilot use across your business.
Is your security strategy ready to keep up?
✅ Discover real-world use cases tailored to your business, showing Copilot in action across Microsoft 365.
✅ Identify quick wins and high-impact opportunities to boost productivity and reduce time spent on repetitive tasks.
✅ Learn how to align your people, processes, and tech to unlock Copilot’s full potential.
Our Art of the Possible session shows you what Microsoft Copilot can really do—through real-world examples that highlight how AI can streamline tasks, improve productivity, and unlock faster, smarter decision-making.
Ready to rethink how work gets done?
✅ Explore how Copilot Agents can automate full workflows—not just tasks—freeing up time to focus on the real job
✅ Explore real-world examples of agents streamlining processes, surfacing insights, and improving efficiency
✅ Implement agents safely, with full control and visibility over how they operate
Explore how Copilot Agents can support your team—so you’re not just working harder, but smarter.
Copilot Agents build on the power of Microsoft 365 Copilot—automating end-to-end workflows, linking data across systems, and managing complex tasks quietly in the background.
They act like proactive digital team members, giving your people time back to focus on high-value work that drives real progress.
✅ Readiness (Week1)
✅ Introduction (Week 1)
✅ Prepare (Week 2-3)
✅ Educate (Week 4-5)
✅ Delivery (Week 5-6)
✅ Adoption (Week 6-7)
✅ Monitoring and Optimisation Support (Week 8 – Onwards)
Getting the most out of Microsoft Copilot starts with the right groundwork. We help your organisation plan strategically, reviewing your current setup to identify gaps, opportunities, and what needs to be in place for success.
Our one-day workshop is designed to get you rollout-ready—or to enhance an existing implementation. From technical assessments and adoption planning to prompt training and user readiness, we’ll guide your team through every stage with clarity and confidence.
It varies dependant upon the size of your business and your specific requirements. Typically a few days to a few weeks.
Microsoft Copilot is designed with robust data privacy and security measures in place. It adheres to Microsoft’s stringent privacy standards, ensuring that your data is protected and used responsibly. Copilot also includes features to help you manage compliance and data protection requirements.
Of course, we typically work collaboratively with you to understand your unique requirements and tailor our solutions to meet you needs.
We can offer ongoing support to ensure your AI solutions continue to perform optimally.
Previously called Power Virtual Agents
Microsoft Copilot Studio helps you create your own AI assistant—without needing to be a tech expert.
These smart assistants (called “copilots”) can chat with people, answer questions, and help with everyday tasks. You can use them to support customers, save time on repetitive jobs, or make your team’s work easier.
✅ Easy to set up – no coding needed
✅ Works with Microsoft tools like Outlook, Teams, SharePoint, and more
✅ Connects to other platforms too, like Salesforce and Google Sheets
✅ Built-in insights to help you see how it’s working
It’s a simple way to get things done faster and free up your team for what matters most.
As part of our engagement we carry out a security readiness assessment to ensure that you data is protected from unaothorised access and breaches. We prioritize data security and comply with all relevant regulations.
Copilot only accesses data that is secure within your environment, meaning that no data will be used to retrain and therefore become public. But like with any AI tool its important that your internal data is secured correctly.
Appetite for Business have a team of professional friendly people with the understanding and awareness of how to deliver AI into your business safely and successfully.
Implementing Microsoft Copilot Studio can take from a few days to a few weeks, depending on the complexity and specific requirements of your project. The process involves four key stages:
Overall, the timeline is flexible to accommodate different project complexities and needs.
Microsoft Copilot Studio can connect to a wide range of services and applications through Power Platform connectors. It supports integration with various Microsoft services, including Office 365, SharePoint, Dynamics 365, and Microsoft Dataverse. It can also connect to third party applications e.g. Salesforce, Google Sheets, and many others. The list of connectors is continually expanding as Microsoft updates and adds new connectors to accommodate diverse integration needs. Copilot Studio can also connect to custom APIs and web services.
Microsoft Copilot Studio is free when used within Microsoft Teams. For external deployments on platforms such as websites, intranets, or SharePoint, the cost is £164.40 per month for 25,000 messages, which equates to approximately £0.0066 per message.
